3 Surefire Strategies to Improve Patient Experience in Your Dental Clinic

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Succeeding in your dental practice requires more than excellent dentistry skills. You handle multiple tasks from managing your team and working with insurance companies to providing patients with the best possible service. Although patients look first at your dental skills, it matters a great deal to present your private practice professionally. For example, maintaining a quiet and serene ambience at the waiting room might dampen the anxiety of patients awaiting dental procedures. Therefore, it is essential to transform your clinic in a way that enhances the patients' experience. This article highlights a few tips in this regard. 

Dental Playroom 

Whether your practice focuses on young patients or cuts across all ages, you will always have children in your dental clinic. In most practices, children and their guardians sit in the waiting area, checking out magazines.  However, it is a counterproductive strategy because children get excited with play. Therefore, if you want to get clients — old and young — flowing into your dental clinic, then consider adding a dental playroom in your premise. The space is exclusively meant for children that come for a check-up or accompany their parents to the clinic. Although you can equip the playroom with all manner of play material, it is recommended that you focus on dental toys. For instance, a miniature dental chair, lamp and coat, among others, will keep children occupied. Moreover, a dental playroom is a great way to eliminate nervousness in children when they visit a dentist. 

Hire a Dental Mascot 

Mascots have become staple brand ambassadors in almost every industry. However, how many times do you see a dental practice with a mascot at the front door or inside the clinic mingling with children? You probably haven't, and that is why you should think about hiring a dental mascot for your practice on several days. For example, if you know that most kids check in during the weekends, hire a mascot on these specific days. If a child loves the mascot at their local stadium, then they will surely love the one in your dental practice. A dental mascot will most certainly keep the children occupied and even raise the confidence levels of nervous kids. 

Natural Aeration 

Dental clinics, like any other health facility, must be kept spotlessly clean and free of microbes. While the use of strong disinfectants is recommended, the strong smell is loathed by most patients. Patients are reminded that they are coming to a dental clinic by strong disinfectants, and this is not professional. Notably, natural aeration is the best way to ensure that your clinic's interior smells as fresh as possible. In addition to the air conditioning system, you can add a couple of plants for extra oxygen. Apart from decorating the clinic, the plants will improve the clinic's air quality.


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